|
'09 Rank |
Company Name |
2009 Approx. Exposure Count |
Justified Complaint Ratio |
Number of Justified Complaints |
||||
|---|---|---|---|---|---|---|---|---|
|
2009 |
2008 |
2007 |
2009 |
2008 |
2007 |
|||
|
302,428 |
0.0 |
1.0 |
0.7 |
0 |
3 |
2 |
||
|
107,610 |
0.0 |
0.0 |
4.7 |
0 |
0 |
4 |
||
|
105,447 |
0.0 |
2.0 |
2.2 |
0 |
2 |
2 |
||
|
91,964 |
0.0 |
1.9 |
0.0 |
0 |
2 |
0 |
||
|
63,176 |
0.0 |
0.0 |
1.5 |
0 |
0 |
1 |
||
|
47,341 |
0.0 |
2.1 |
2.1 |
0 |
1 |
1 |
||
|
36,864 |
0.0 |
0.0 |
0.0 |
0 |
0 |
0 |
||
|
34,541 |
0.0 |
0.0 |
2.5 |
0 |
0 |
1 |
||
|
32,541 |
0.0 |
0.0 |
0.0 |
0 |
0 |
0 |
||
|
31,489 |
0.0 |
0.0 |
0.0 |
0 |
0 |
0 |
||
|
30,932 |
0.0 |
3.3 |
0.0 |
0 |
1 |
0 |
||
|
22,594 |
0.0 |
4.4 |
4.4 |
0 |
1 |
1 |
||
|
21,029 |
0.0 |
0.0 |
0.0 |
0 |
0 |
0 |
||
|
20,906 |
0.0 |
5.1 |
0.0 |
0 |
1 |
0 |
||
|
1,820,009 |
0.5 |
1.0 |
0.4 |
10 |
17 |
6 |
||
|
180,744 |
0.6 |
0.6 |
0.0 |
1 |
1 |
0 |
||
|
AAA INTERINS EXCH OF THE AUTOMOBILE CLUB |
471,529 |
0.8 |
1.1 |
2.0 |
4 |
5 |
9 |
|
|
112,851 |
0.9 |
2.4 |
0.7 |
1 |
3 |
1 |
||
|
76,963 |
1.3 |
0.0 |
1.3 |
1 |
0 |
1 |
||
|
144,884 |
1.4 |
1.4 |
0.7 |
2 |
2 |
1 |
||
|
285,114 |
1.4 |
1.2 |
0.9 |
4 |
3 |
2 |
||
|
138,507 |
1.4 |
1.9 |
1.9 |
2 |
2 |
2 |
||
|
68,918 |
1.5 |
1.5 |
0.0 |
1 |
1 |
0 |
||
|
194,421 |
1.5 |
1.8 |
2.0 |
3 |
3 |
3 |
||
|
118,044 |
1.7 |
0.8 |
3.1 |
2 |
1 |
4 |
||
|
225,275 |
1.8 |
0.0 |
0.5 |
4 |
0 |
1 |
||
|
55,952 |
1.8 |
1.7 |
5.1 |
1 |
1 |
3 |
||
|
51,025 |
2.0 |
4.3 |
6.3 |
1 |
2 |
3 |
||
|
484,134 |
2.1 |
0.8 |
1.5 |
10 |
4 |
7 |
||
|
182,239 |
2.2 |
0.0 |
2.4 |
4 |
0 |
4 |
||
|
1,017,765 |
2.3 |
1.7 |
2.3 |
23 |
19 |
28 |
||
|
84,936 |
2.4 |
3.5 |
6.0 |
2 |
3 |
5 |
||
|
36,534 |
2.7 |
2.4 |
2.3 |
1 |
1 |
1 |
||
|
34,700 |
2.9 |
5.3 |
12.1 |
1 |
2 |
7 |
||
|
930,754 |
2.9 |
2.1 |
2.1 |
27 |
21 |
22 |
||
|
64,984 |
3.1 |
0.0 |
0.0 |
2 |
0 |
0 |
||
|
51,990 |
3.8 |
5.8 |
4.0 |
2 |
3 |
2 |
||
|
75,683 |
4.0 |
0.0 |
2.6 |
3 |
0 |
1 |
||
|
45,562 |
4.4 |
2.2 |
1.9 |
2 |
1 |
1 |
||
|
44,098 |
4.5 |
5.3 |
3.0 |
2 |
3 |
2 |
||
|
106,927 |
4.7 |
7.7 |
0.0 |
5 |
4 |
0 |
||
|
21,156 |
4.7 |
0.0 |
17.2 |
1 |
0 |
2 |
||
|
39,417 |
5.1 |
17.5 |
8.7 |
2 |
6 |
3 |
||
|
422,845 |
5.4 |
3.5 |
3.5 |
23 |
11 |
10 |
||
|
105,856 |
6.6 |
2.9 |
2.7 |
7 |
3 |
3 |
||
|
26,597 |
7.5 |
16.4 |
3.0 |
2 |
5 |
1 |
||
|
19,001 |
10.5 |
5.6 |
18.0 |
2 |
1 |
3 |
||
|
32,066 |
12.5 |
0.0 |
0.0 |
4 |
0 |
0 |
||
|
32,595 |
18.4 |
25.9 |
new |
6 |
1 |
0 |
||
|
35,220 |
39.7 |
14.7 |
12.5 |
14 |
4 |
3 |
||
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY FORMERLY: AIDCO INSURANCE COMPANY 04/23/1986
1100 LOCUST STREET
DES MOINES, IA 50391
800-634-7351
ALLSTATE INSURANCE COMPANY
3075 SANDERS ROAD, STE. H1A
NORTHBROOK, IL 60062-7127
800-386-6126
AMCO INSURANCE COMPANY
1100 LOCUST STREET
DES MOINES, IA 50391
800-282-9445
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA
260 INTERSTATE NORTH CIRCLE, SE
ATLANTA, GA 30339
800-852-2244
AMERICAN MODERN HOME INSURANCE COMPANY
DBA Name: AMERICAN MODERN INSURANCE COMPANY
P.O. BOX 5323
CINCINNATI, OH 45201-5323
800-543-2644
AMERICAN RELIABLE INSURANCE COMPANY
8655 EAST VIA DE VENTURA
SCOTTSDALE, AZ 85258
800-535-1333
AMERICAN SECURITY INSURANCE COMPANY
260 INTERSTATE NORTH CIRCLE, N.W.
ATLANTA, GA 30339
800-237-4352
AMICA MUTUAL INSURANCE COMPANY
PO BOX 6008
PROVIDENCE, RI 02940-6008
800-992-6422
BALBOA INSURANCE COMPANY
P.O. BOX 19702
IRVINE, CA 92623-9702
800-854-6115
CALIFORNIA CAPITAL INSURANCE COMPANY
FORMERLY: CALIFORNIA MUTUAL INSURANCE COMPANY 12/31/1985
CALMUTUAL INSURANCE COMPANY A STOCK CORPORATION 02/11/1987
VENTURA COUNTY MUT FIRE INS CO 12/31/1965
2300 GARDEN ROAD
MONTEREY, CA 93940
800-682-9255
CALIFORNIA CASUALTY INDEMNITY EXCHANGE (THE)
PO BOX M
SAN MATEO, CA 94402-0080
800-800-9410
CALIFORNIA STATE AUTOMOBILE ASSOCIATION INTER-INSURANCE BUREAU
3055 OAK ROAD, MAIL STOP W280
WALNUT CREEK, CA 94597-2098
800-922-8228
CENTURY-NATIONAL INSURANCE COMPANY
FORMERLY: MEMBERS INSURANCE COMPANY
P.O. BOX 3999
NORTH HOLLYWOOD, CA 91609-0599
800-760-5001
CIVIL SERVICE EMPLOYEES INSURANCE COMPANY
2121 N. CALIFORNIA BLVD., SUITE 989
WALNUT CREEK, CA 94596
800-282-6848
CSE SAFEGUARD INSURANCE COMPANY
50 CALIFORNIA STREET, SUITE 2550
SAN FRANCISCO, CA 94111
800-282-6848
ENCOMPASS INSURANCE COMPANY
3100 SANDERS ROAD, SUITE K4A
NORTHBROOK, IL 60062
800-933-5006
FARMERS INSURANCE EXCHANGE
DBA Name: FARMERS UNDERWRITERS ASSOCIATION
PO BOX 2478 TERMINAL ANNEX
LOS ANGELES, CA 90051-2478
FEDERAL INSURANCE COMPANY
15 MOUNTAIN VIEW ROAD
WARREN, NJ 07061-1615
800-252-4670
FIDELITY NATIONAL INSURANCE COMPANY
FORMERLY: ANZA INSURANCE COMPANY
4905 BELFORD ROAD, SUITE 110
JACKSONVILLE, FL 32256
888-333-2120
FIRST AMERICAN PROPERTY & CASUALTY INSURANCE COMPANY
FORMERLY: GREAT PACIFIC INSURANCE COMPANY
114 EAST 5TH STREET
SANTA ANA, CA 92701
888-922-5343
FIRE INSURANCE EXCHANGE
PO BOX 2478 TERMINAL ANNEX
LOS ANGELES, CA 90051-2478
FIREMAN'S FUND INSURANCE COMPANY
HOME F & MARINE INS. CO OF CA 01/01/1966
HOME MUTUAL INSURANCE COMPANY 12/20/1990
777 SAN MARIN DRIVE
NOVATO, CA 94998
800-527-5787
FIRST AMERICAN SPECIALTY INSURANCE COMPANY
FORMERLY: FIVE STAR INSURANCE COMPANY
114 EAST 5TH STREET
SANTA ANA, CA 92701
888-474-7500
FIRST NATIONAL INSURANCE COMPANY OF AMERICA
175 BERKELEY STREET
BOSTON, MA 02116
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN
PO BOX 2450, LOC 1485
GRAND RAPIDS, MI 49501
800-527-3905
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY
FORMERLY: AMERICAN SIGNATURE INSURANCE COMPANY
5230 - 33RD STREET, S.E.
GRAND RAPIDS, MI 49512
800-527-3905
HARTFORD CASUALTY INSURANCE COMPANY
HARTFORD PLAZA, HO-1-09
HARTFORD, CT 06115
800-243-5860
HARTFORD UNDERWRITERS INSURANCE COMPANY
ONE HARTFORD PLAZA
HARTFORD, CT 06155
800-243-5860
HOMESITE INSURANCE COMPANY OF CALIFORNIA
99 BEDFORD STREET
BOSTON, MA 02111
800-466-3748
IDS PROPERTY CASUALTY INSURANCE COMPANY
3500 PACKERLAND DRIVE
DEPERE, WI 54115
800-535-2001
INTERINSURANCE EXCHANGE OF THE AUTOMOBILE CLUB (AAA)
FORMERLY: INTERINSURANCE EXCHANGE OF THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA
3333 FAIRVIEW ROAD
COSTA MESA, CA 92626
800-924-6141
KEMPER INDEPENDENCE INSURANCE COMPANY
12926 GRAN BAY PARKWAY WEST
JACKSONVILLE, FL 32258
877-252-7878
MERCURY CASUALTY COMPANY
4484 WILSHIRE BLVD
LOS ANGELES, CA 90010
800-824-6194
MERITPLAN INSURANCE COMPANY
P. O. BOX 19702
IRVINE, CA 92623-9702
888-768-2096
LIBERTY MUTUAL FIRE INSURANCE COMPANY
FORMERLY: UNITED MUT FIRE INS CO 12/15/1949
175 BERKELEY ST
BOSTON, MA 02117-0140
800-262-8238
MID-CENTURY INSURANCE COMPANY
PO BOX 2478 TERMINAL ANNEX
LOS ANGELES, CA 90051-2478
888-425-2467
NATIONWIDE INSURANCE COMPANY OF AMERICA
COUNTRYWIDE INSURANCE COMPANY 07/01/1981
COUNTRYWIDE INSURANCE COMPANY 09/18/1990
SPARTAN INSURANCE COMPANY 04/09/1968
TIG COUNTRYWIDE INSURANCE COMPANY 01/01/1999
TRANSAMERICA COUNTRYWIDE INSURANCE COMPANY 11/27/1984
TRANSAMERICA COUNTRYWIDE INSURANCE COMPANY 09/24/1993
1100 LOCUST STREET
DES MOINES, IA 50391
800-421-3535
NEIGHBORHOOD SPIRIT PROPERTY AND CASUALTY COMPANY
4680 WILSHIRE BOULEVARD
LOS ANGELES, CA 90010
888-441-3228
NEWPORT INSURANCE COMPANY
3349 MICHELSON DRIVE, SUITE 200
IRVINE, CA 92612
PACIFIC SPECIALTY INSURANCE COMPANY
3601 HAVEN AVENUE
MENLO PARK, CA 94025-1033
800-828-3003
RESIDENCE MUTUAL INSURANCE COMPANY
P.O. BOX 6019
AGOURA HILLS, CA 91376-6019
800-234-2103
SAFECO INSURANCE COMPANY OF AMERICA
FORMERLY: SELECTIVE AUTO & F INS CO AMER
175 BERKELEY STREET
BOSTON, MA 02116
SAFECO INSURANCE COMPANY OF ILLINOIS
175 BERKELEY STREET
BOSTON, MA 02116
800-332-3226
STATE FARM GENERAL INSURANCE COMPANY
ONE STATE FARM PLAZA
BLOOMINGTON, IL 61710-0001
TOWER INSURANCE COMPANY OF NEW YORK
DBA Name: TOWER SELECT INSURANCE COMPANY
120 BROADWAY, 14TH FLOOR
NEW YORK, NY 10271
888-856-5522
TRAVELERS COMMERCIAL INSURANCE COMPANY
FORMERLY: AETNA COMMERCIAL INSURANCE COMPANY 07/01/1997
ONE TOWER SQUARE, 4MN
HARTFORD, CT 06183
877-872-8737
TRAVELERS PROPERTY CASUALTY INSURANCE COMPANY
FORMERLY: AETNA INSURANCE COMPANY 07/01/1997
ONE TOWER SQUARE, 4MN
HARTFORD, CT 06183
UNITED SERVICES AUTOMOBILE ASSOCIATION
USAA BLDG.
SAN ANTONIO, TX 78288
800-531-8100
USAA CASUALTY INSURANCE COMPANY
USAA BUILDING
SAN ANTONIO, TX 78288
800-531-8222
WAWANESA GENERAL INSURANCE COMPANY
9050 FRIARS ROAD, SUITE 200
SAN DIEGO, CA 92108-5865
800-640-2920